Privacy and Personal Data Protection Statement

LLA Architectural Lighting Ltd

1. Introduction

At LLA Architectural Lighting Ltd (“we”, “us”, “our”), the protection of personal data and respect for privacy are fundamental principles.

We are committed to processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation and relevant legislation of the Republic of Cyprus.

This Privacy Policy explains:

  • What personal data we collect
  • How and why we process it
  • How we protect it
  • Your rights as a data subject

This Policy applies to all services, products, and interactions with our Website.

2. Data Controller

The data controller responsible for your personal data is:

LLA Architectural Lighting Ltd
(Registered in the Republic of Cyprus)

For any privacy-related inquiries, you may contact us using the details provided in Section 12.

3. Personal Data We Collect

We collect personal data only where necessary for our business operations and service delivery.

a. Information You Provide Directly

  • Full name
  • Company name (if applicable)
  • Address
  • Email address
  • Telephone number
  • Identification details (where required for legal or contractual purposes)

b. Transaction Data

  • Records of services provided
  • Order and project history
  • Billing and payment-related information

c. Communication Data

  • Emails, phone calls, and other correspondence
  • Enquiries, feedback, and support requests

d. Technical & Usage Data

  • IP address
  • Browser type and device information
  • Website usage data (pages visited, interactions)

e. Support & Troubleshooting Data

When you contact us for support, we may collect:

  • Information related to your request
  • Technical details necessary to resolve issues

f. Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience and analyse Website performance. For more details, please refer to our Cookies Policy.

4. How We Use Your Personal Data

We process personal data for the following purposes:

  • To provide and manage our services
  • To communicate with you regarding enquiries or projects
  • To improve and personalise our Website and services
  • To send marketing communications (only with your consent)
  • To comply with legal obligations
  • To ensure security and prevent fraud

5. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity – to provide services you request
  • Legal obligations – to comply with applicable laws
  • Legitimate interests – to operate and improve our business
  • Consent – for marketing and non-essential cookies

You may withdraw your consent at any time.

6. Sharing of Personal Data

We do not sell or rent your personal data.

We may share your data only where necessary with:

  • Payment service providers and financial institutions
  • IT and hosting service providers
  • Professional advisors (e.g. legal, accounting)
  • Public authorities where required by law

We ensure that all third parties respect data protection requirements.

7. Data Retention

We retain personal data only for as long as necessary:

  • To fulfil the purposes outlined in this Policy
  • To comply with legal and regulatory obligations
  • To resolve disputes and enforce agreements

Where processing is based on consent, data will be retained until consent is withdrawn.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and encryption where appropriate
  • Access controls and authentication procedures
  • Protection against unauthorised access, loss, or misuse

However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries with an adequate level of protection

10. Your Rights

Under the GDPR, you have the following rights:

  • Right of access – to obtain a copy of your data
  • Right to rectification – to correct inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing based on legitimate interests
  • Right to withdraw consent at any time

You may exercise your rights by contacting us.

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection.

11. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Ensure proper functionality
  • Analyse traffic and performance
  • Provide personalised content

For detailed information, please refer to our Cookies Policy.

12. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

LLA Architectural Lighting Ltd
Email: info@llaarch.com
Address: 16 Ilektras Street, 1060, Nicosia, Cyprus
Phone: 99 960 754

Please include sufficient detail to allow us to respond effectively to your request.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

Any updates will be published on this page, and we encourage you to review it periodically.